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How to Unblock Moniepoint POS Terminal



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How to Unblock Moniepoint POS Terminal – Are you seeing a message on your Moniepoint POS terminal that reads, “Terminal is blocked due to multiple PIN retries”? Don’t worry, in this article, we’re going to walk you through the steps you need to unblock your Moniepoint POS terminal. If you are an iPhone lover, see How Much Is Iphone 6s Plus Uk Used In Slot?

The error message typically appears when you’ve entered the wrong PIN multiple times on your POS terminal. This can happen when trying to make ATM card transfers or when entering a customer’s PIN instead of your own. If you’re encountering this issue, follow the step-by-step guide below. This is one of the best loans in Zambia, see the review: Zamcash Zambia Review | Is Www.Zamcash.Com Legit?

Step 1: Visit Your Dashboard

The first step is to log into your Moniepoint account online. You can do this by visiting or

Step 2: Access Your Profile

Once you’ve logged into your account, you’ll see a downward-facing arrow button beside the English language option on your dashboard. Click this button to reveal a dropdown menu. In this menu, select ‘Profile’.

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Step 3: Reset Authorization PIN

On your profile page, scroll down to find the ‘Security’ section. In this section, you’ll see an option to ‘Reset Authorization PIN‘. Click on this option.

Next, you’ll need to enter your existing password. This is the password you typically use to log into your Moniepoint POS account. If you need to generate RRR see, Remita Customer Care | Phone Number, Email, and Physical Address

Step 4: Enter a New PIN

After entering your existing password, it’s time to set a new PIN. Make sure this new PIN is different from the old one. For instance, if your previous PIN was 1234, you might want to change it to something like 2234. If you are a tecno lover, see How much is Tecno Pova 3 in Nigeria easy buy?

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Enter this new PIN in the ‘New PIN‘ field, and re-enter it in the ‘Confirm New PIN’ field to confirm it.

Step 5: Change PIN

Once you’ve entered your new PIN, click on the ‘Change PIN‘ button. If successful, you’ll see a message that says ‘PIN Change Successful’.

Step 6: Restart Your POS Terminal

The final step in the process is to restart your POS terminal. Simply turn off the terminal, then turn it back on. After doing this, your Moniepoint POS terminal should be unblocked and ready for use.


Q1: How can I unblock my Moniepoint POS terminal? A: Follow the step-by-step guide provided in this article. It will guide you through logging in to your Moniepoint account online, accessing your profile, resetting your authorization PIN, setting a new PIN, and restarting your POS terminal.

Q2: What does ‘Terminal is blocked due to multiple PIN retries’ mean? A: This error message appears when the wrong PIN has been entered multiple times on a Moniepoint POS terminal.

Q3: Can I reuse my old PIN after resetting it? A: No, when resetting your PIN, it is required that you choose a new PIN different from the old one.

Q4: Who should I contact if I’m having trouble unblocking my Moniepoint POS terminal? A: If you encounter any issues during this process or have any other questions about your Moniepoint POS terminal, reach out to Moniepoint’s customer support for assistance.

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